SES Responsibility

We make it our priority to ensure that our rapid growth is properly and sustainably managed, and that our team is fully up to date on company policies and procedures.

Inputs

Customer

  • Specified and unspecified requirements
  • Feedback

Standards

  • ISO 9001/ISO 14001/OHSAS 18001 / PAS 99
  • Legal, statutory and regulatory requirements

Internal Feedback

  • Risk assessments
  • Appraisals
  • Improvement logs

Suppliers

  • Partnering
  • Controlled / monitored

Communication

System Contents

Processes

  • 1.0 System overview
  • 2.0 Management reviews
  • 3.0 System development
  • 4.0 Staff development
  • 5.0 Equipment management
  • 6.0 Job management
  • Intranet
  • Procedures
  • Forms index
  • Work instructions
  • Information
  • Records

Product / Service

Outcome

  • Right service
  • Right place
  • Right time
  • Staff satisfaction
  • Staff retention
  • Customer satisfaction
  • Customer retention
  • Improved
  • Service & process
  • Reduced risk
  • Legislative compliance
  • Zero accidents / incidents
  • Prevent pollution
  • Minimise waste